Category Archives: System Administration

On Methodical Problem Solving

Co-workers who have solved problems with me over any period of time have heard me talk about “building the matrix”. Sometimes its an actual table on a whiteboard (virtual or on the wall) while other times it’s in my head… (read more)

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Broken Everywhere

I catch some good-natured and well-deserved ribbing from my co-workers and colleagues about this precept, but frankly, I take it in stride. It’s true that sometimes the new hires don’t understand it right away, but once explained and demonstrated, I don’t… (read more)

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5 Reasons Why Not to Use Your Work Computer to Do Your Personal Taxes

You don’t have local admin. TurboTax requires[1. See “Administrator Rights In Windows 7 And Vista – Turbotax Support“. Web. 8 Feb. 2017.] it and you probably don’t have it, nor should you. Admins take away local admin because users frequently don’t… (read more)

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Know when to STOP

After a frustrating day at work dealing with a repeat of a problem from this past spring, I related some of the situation to my crew of hecklers advisers at the dinner table: A software package common to all our… (read more)

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Why? — a short follow-up

I successfully finished a ISO 9001 class last week on being a lead auditor and during the training was reminded of an easy technique for getting to the root cause of some types of problems we face, including as systems administrators.… (read more)

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On Walking as a Leadership Trait

One of my favorite leaders during my time at KeyCorp was a walker. He’d catch us early in the morning as he walked around the 6th floor. There were certainly faster or shorter ways to get to his office, but… (read more)

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Think about the next three

My company recently purchased three shiny new 1U[1. A “U” is a vertical unit of measurement for racked equipment: 1.75″ tall.] servers, some new network and SAN equipment and a new rack to house everything. Just about as close to… (read more)

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If necessary, use your favorite tool

My “Emacs versus vi” post still brings in a significant number of page views each month. Much to my surprise. You see, I figured more sysadmins, programmers and users would recognize and emphasize the need to get things done over… (read more)

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A Different Diversity

Diversity in the workplace isn’t just about people, backgrounds, ideas and knowledge. Nor is it also just about inclusion. Let’s talk about server operating systems (OS). We all know that having multiple server operating systems (Windows, Solaris, RedHat, AIX, SCO,… (read more)

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A case for condensing fix/test cycles

A while back I posted on the strategy of changing only one variable at a time when working to resolve an incident and determine root cause. I’m amazed at how much discipline it takes to implement this simple strategy. If… (read more)

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