Author Archives: Jeffrey Gifford

Ban “Interesting”

Let’s ban the word “interesting” (at least for a while). Think about it for a moment. When was the last time you used the word when it actually1 meant something? “What did you think about the incident management presentation?”“Oh, it… (read more)

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Never too early—rarely too often

We’ve got a rather large project going on at the moment and a shrinking window to get it done. The deeper we dig into this mound of work, the more and varied things we pull out. What started as a… (read more)

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A Manager’s Smile

We moved offices this past week, relocating the IT department (and one other) into a new space. The new space is light and airy and is laid out on the open office plan.1 Initially we were skeptical but we’re making… (read more)

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5 Reasons Why Not to Use Your Work Computer to Do Your Personal Taxes

You don’t have local admin. TurboTax requires1 it and you probably don’t have it, nor should you. Admins take away local admin because users frequently don’t look before clicking and because users install things they shouldn’t, possibly introducing malware or putting their organizations at… (read more)

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Know when to STOP

After a frustrating day at work dealing with a repeat of a problem from this past spring, I related some of the situation to my crew of hecklers advisers at the dinner table: A software package common to all our… (read more)

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Sharing the vision

We spent a good part of a day at the GCC National Youth Leadership Training course last week talking about “Sharing the Vision”. There was so much presented throughout the week that I doubt many of the 48 participants got more… (read more)

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More thoughts on the stages of Team Development

From my 2016 NYLT notes: Day 3 Adults frequently try to start at Performing while still actively Norming. So when Storming hits, it can be quite explosive.   Team individuals (vs true team members) who are accomplished (practiced? mature? aware?)… (read more)

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You’re sick, never mind the details…

As a manager, I occasionally hear variations on the “I’m sick and not coming in today” statement from my employees. Sometimes it’s a simple cold, other times it’s not. Sometimes it comes with much too much information. I’m not sure… (read more)

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Vendors: Superheroes or Villains?

As the lead IT guy in a small engineering firm, I get to deal with a lot of vendors. Vendors fill in my gaps: things like knowledge, skills, tools, hours and expertise. Really good vendors become my partners, my superheroes.… (read more)

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Picard management tip: Used sparingly, some light swearing can help emphasize your damn point. — Picard Tips (@PicardTips) June 9, 2013

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