Author Archives: Jeffrey

Responsibility/Authority Ratio

It’s not uncommon for me to hear the lament that someone (usually the person lamenting) has too much responsibility. On closer examination, however, I frequently find what’s really happened: They have been given too little authority. Their responsibility level is… (read more)

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Managing in the White Space

A few years ago, I was given the task of improving an internal process at my company. Before this assignment, I had successfully managed groups of ten-to-twelve people: Unix administrators, web infrastructure experts and internet security technicians. But I managed… (read more)

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A Beginning

Every blog must have a first post—this is that obligatory first one that must be published so the rest may follow.

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